JOB DUTIES AND RESPONSIBILITIES:
Operations Manager to the Community Home @ the Beacon Center, Tacoma,WA, a subsidiary of Life Enrichment Group, Non-Profit Organization, Seattle, WA.
QUALIFICATIONS:
Life Enrichment Group recognizes that all young adults deserve support and stability so that they can become healthy, productive adults. Young people experiencing homelessness are coping with a major life disrupting event, or multiple events, that can have long lasting impacts on their developmental wellbeing. The Community Home @ the Beacon Center with the support of the City of Tacoma, aims to end the cycle of homelessness and help young adults build skills and resilience.
About the Job:
Life Enrichment Group recognizes that all young adults deserve support and stability so that they can become healthy, productive adults. Young people experiencing homelessness are coping with a major life disrupting event, or multiple events, that can have long lasting impacts on their developmental wellbeing. The Community Home @ the Beacon Center with the support of the City of Tacoma, aims to end the cycle of homelessness and help young adults build skills and resilience.
- Maintain center operations including cleanliness, organization, and programming.
- Partner with the Executive Director to create and understand the strategic objectives and business benefits targeted by operational plan.
- Identify and manage potential risks and liabilities of multiple projects/operational initiatives.
- Support Executive Director and team members to help drive the day-to-day operations and objectives of the shelter
- Maintain communications with the Executive Director keeping them up to date on the work and supporting as needed.
- Work collaboratively with partners and community programs to provide comprehensive services to program participants.
- Review, respond to, and approve to all program incident reports.
- Provide a safe, supportive, nurturing environment for youth residents.
- Screen, assess and process referrals for intake into the shelter program (case manager).
- Active involvement in daily crisis intervention.
- Oversee direct shelter services, ensuring program and day-to-day operational effectiveness.
- Recruit, hire, manage, train and schedule staff, interns, and volunteers
Ensure grant and licensing requirements and other regulations are met
Review documentation including progress notes, facility binders, medical logs, and staff reports. - Compile statistics and narratives that contribute to monthly, annual, and ad hoc reports.
- Provide managerial oversight of budget and expenditures.
Establish and implement procedures to ensure the facility is well maintained, clean, safe, orderly and complies with all compliance and licensing requirements. - Ensure Emergency Preparedness Plan stays current and is communicated to all staff and licensing
- Conduct and document regular facility walkthroughs and inspections
Works with culinary team to ensure food service guidelines are met and quality meals are served daily. - Oversee staff and volunteer scheduling to provide coverage as needed.
- Establish and implement a volunteer recruitment and retention plan
Develop and implement policies and procedures specific to position duties. - Monitor operations budget and promote sustainable tactics for long-term cost management.
- Perform other duties as assigned.
Required Qualifications:
- High School Diploma, College degree a plus
- 1-3 years of operations management experience, preferably in a shelter setting, including at least 1 year of supervisory experience.
- Work well independently with little to no direction
- Experience in working with non-profit organizations
- Extraordinary attention to detail and time management skills.
Preferred
- Familiarity with the Tacoma community and its resources
- Relative life experience is a plus