3702 S Hudson St. Suite 103B Seattle, WA 98118

(206) 201-4817

Operations Manager

JOB DUTIES AND RESPONSIBILITIES:

JOB DUTIES AND RESPONSIBILITIES:

Operations Manager to the Community Home @ the Beacon Center, Tacoma,WA, a subsidiary of Life Enrichment Group, Non-Profit Organization, Seattle, WA. 

QUALIFICATIONS:

Life Enrichment Group recognizes that all young adults deserve support and stability so that they can become
healthy, productive adults. Young people experiencing homelessness are coping with a major life disrupting
event, or multiple events, that can have long lasting impacts on their developmental wellbeing. The
Community Home @ the Beacon Center with the support of the City of Tacoma, aims to end the cycle of
homelessness and help young adults build skills and resilience.

About the Job:


Life Enrichment Group recognizes that all young adults deserve support and stability so that they can become healthy, productive adults.  Young people experiencing homelessness are coping with a major life disrupting event, or multiple events, that can have long lasting impacts on their developmental wellbeing.  The Community Home @ the Beacon Center with the support of the City of Tacoma, aims to end the cycle of homelessness and help young adults build skills and resilience.

  • Maintain center operations including cleanliness, organization, and programming.
  • Partner with the Executive Director to create and understand the strategic objectives and business benefits targeted by operational plan
  • Identify and manage potential risks and liabilities of multiple projects/operational initiatives
  • Support Executive Director and team members to help drive the day-to-day operations and objectives of the shelter  
  • Maintain communications with the Executive Director keeping them up to date on the work and supporting as needed
  • Work collaboratively with partners and community programs to provide comprehensive services to program participants
  • Review, respond to, and approve to all program incident reports
  • Provide a safe, supportive, nurturing environment for youth residents
  • Screen, assess and process referrals for intake into the shelter program (case manager)
  • Active involvement in daily crisis intervention
  • Oversee direct shelter services, ensuring program and day-to-day operational effectiveness.
  • Recruit, hire, manage, train and schedule staff, interns, and volunteers
  • Ensure grant and licensing requirements and other regulations are met
  • Review documentation including progress notes, facility binders, medical logs, and staff reports.
  • Compile statistics and narratives that contribute to monthly, annual, and ad hoc reports.
  • Provide managerial oversight of budget and expenditures.
  • Establish and implement procedures to ensure the facility is well maintained, clean, safe, orderly and complies with all compliance and licensing requirements.
  • Ensure Emergency Preparedness Plan stays current and is communicated to all staff and licensing
  • Conduct and document regular facility walkthroughs and inspections
  • Works with culinary team to ensure food service guidelines are met and quality meals are served daily
  • Oversee staff and volunteer scheduling to provide coverage as needed
  • Establish and implement a volunteer recruitment and retention plan
  • Develop and implement policies and procedures specific to position duties
  • Monitor operations budget and promote sustainable tactics for long-term cost management.
  • Perform other duties as assigned.

Required Qualifications:

  • High School Diploma, College degree a plus
  • 1-3 years of operations management experience, preferably in in a shelter setting, including at least 1 year of supervisory experience.
  • Work well independently with little to no direction
  • Experience in working with non-profit organizations
  • Extraordinary attention to detail and time management skills.

Preferred 

  • Familiarity with the Tacoma community and its resources
  • Relative life experience is a plus